privacy policy

Last Updated: 23/10/2024

Introduction

This Privacy Policy outlines how Serve Me Agency (“we,” “us,” or “our”) collects, uses, and protects the personal information of users (“you” or “your”) who visit our website https://www.servemeagency.com and engage with our services. We are committed to safeguarding your privacy and ensuring that your personal information is handled responsibly.

Information We Collect

We may collect various types of personal information, including but not limited to:

  • Identifying Information: Name, email address, phone number, and mailing address.
  • Technical Data: IP address, browser type, operating system, and device information.
  • Usage Data: Information about how you use our website and services.
  • Payment Information: Credit card details and billing information (if applicable).

How We Collect Information

We collect information in the following ways:

  • Direct Interactions: When you fill out forms on our website or communicate with us via email or other channels.
  • Automated Technologies: Through cookies, web beacons, and similar tracking technologies that collect data about your browsing behavior.

Purpose of Data Collection

We use your personal information for various purposes, including:

  • To provide and manage our services.
  • To communicate with you regarding your inquiries or transactions.
  • To improve our website and services based on user feedback.
  • To send you marketing communications (with your consent).

Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

  • Consent: Where you have provided consent for us to process your data.
  • Contractual Necessity: When processing is necessary for the performance of a contract with you.
  • Legal Obligation: To comply with applicable laws and regulations.

Data Sharing

We do not sell your personal information. However, we may share your data with trusted third parties in the following circumstances:

  • To service providers who assist us in operating our website or conducting our business.
  • If required by law or to protect our rights.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including compliance with legal obligations.

Your Rights

You have the following rights regarding your personal data:

  • The right to access your personal data.
  • The right to request correction of inaccurate data.
  • The right to request deletion of your data under certain conditions.
  • The right to withdraw consent at any time where we rely on consent to process your personal data.

Security Measures

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Serve Me Agency

By using our website, you acknowledge that you have read and understood this Privacy Policy.